Skip to main content

Privacy Policy

Last updated: July 29, 2024

Introduction

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

  • First name
  • Address
  • Postal code
  • email address
  • Telephone/fax number

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.

Data manager

Ramonex

Phone. : (819) 868-2131 E-mail: info@ramonex.ca

Forms and interactivity

Your personal information is collected via forms, namely:

  • Contact form

We use the information thus collected for the following purposes:

  • Statistics
  • Contact

Your information is also collected through the interactivity that may be established between you and our website, as follows:

  • Correspondence

We use the information thus collected for the following purposes:

  • Statistics
  • Contact

RIGHT TO OBJECT AND WITHDRAW

We are committed to offering you the right to object to and withdraw your personal information.

The right to object is understood as the option offered to users to refuse to have their personal information used for certain purposes mentioned during the collection.

The right to withdraw is understood as the option offered to users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, you can contact us:

10229 Boul Bourque, Sherbrooke, QC, Canada J1N 0G2

Phone. : (819) 868-2131 E-mail : info@ramonex.ca

RIGHT OF ACCESS

We are committed to recognizing a right of access and rectification to individuals wishing to consult, modify, or delete the information concerning them.

To exercise this right, please contact us at:

10229 Boul Bourque, Sherbrooke, QC, Canada J1N 0G2

Phone. : (819) 868-2131 E-mail : info@ramonex.ca

Website section: ramonex.ca/privacy-policy

SECURITY

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL protocol
  • SET protocol
  • Access management – authorized person
  • Access management – concerned person
  • Network monitoring software
  • Computer backup
  • User ID / password
  • Firewalls

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always some risk when using the Internet to transmit personal information.

LEGISLATION

We are committed to complying with the legislative provisions outlined in:

Législation: Loi 25 Québec